"Occasionally you may need to provide StrongDM logs to Support or admins for troubleshooting purposes. This page explains where gateway logs and client logs are typically located."
Log locations:
- Gateway logs can be found at ~/.sdm/sdm.log of the user that installed the StrongDM gateway on the gateway machine (for example, “ec2-user” on an AWS Linux machine).
- Client logs are located on the machine where the client is trying to connect. These can be found in the same place as the gateway logs:
- macOS: ~/.sdm/*.log
- Windows: C:\Users\<Your User>\.sdm\*.log
- Linux: ~/.sdm/sdm.log